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FAQs

What is the price level and price term of HARLINGEN products?

HARLINGEN aims to provide customers with the most competitive price based upon FOB terms. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Normally HARLINGEN has no MOQ requirement.

What is the average lead time?

For HARLINGEN items in stock, lead time is one week. For mass production, lead time will be 30 days. If our lead time does not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What is the payment term?

30% deposit in advance, 70% balance before shipment.

What is the product warranty?

We warranty our materials and workmanship for 2 years. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Does HARLINGEN interchange with other renowned brand?

Yes, we are 100% interchangeable with other PSC products.

How about the shipping costs?

The shipping cost depends on the way you choose to get the goods. Express is normally the most convenient but also most expensive way. Freight cost by sea is the best solution for big amounts. Accurate freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

How can we get in touch with HARLINGEN?

You may leave your message on our website or send email to sales@harlingentools.com. We will reply you immediately.